Frequent Asked Questions

You can show the faqs with Wolmart Elements easily.

What payment methods do you accept? 

We receive the following payment methods: 
You can pay for your order online via VISA, MasterCard, Paypal, American Express, and cash on delivery (COD). Please note that the cardholder must have access to online banking. 

How long will it take to receive my order? 

It usually takes 3-5 business days. If expedited shipping is required, please select the option for delivery overnight, that generally arrives in 2-3 business days. International shipping takes 3-9 business days. Once your order has shipped, you will receive a tracking number by email, enabling tracking of your order. 

Why was my order canceled? 

Your order is disregarded for the following reasons: 

  • Item(s) became unavailable after your order was placed
  • Difficulty in processing your payment information
  • Inability to ship to the address provided

If you have questions or want to place a new order, please contact us via our contact info. 

When will I receive my refund? 

The refund caused by order cancellation, refund agreement, or mediation will be handled instantly from the Modonna Julia account. However, it may take 7-10 business days to display on your credit card statement.